Getting started
Signup, first post, connecting accounts
- →Create your Luma Post account
- →Connect your first TikTok account
- →Connect Instagram, YouTube and others
- →Publish your first scheduled post
- →Understanding the visual calendar
Platforms
Platform-specific tips and best practices
- →TikTok carousels, the complete guide
- →Automatic first comment on Instagram
- →TikTok to YouTube Shorts cross-posting
- →Schedule an X (Twitter) thread
- →LinkedIn PDF carousels
Accounts and billing
Plans, payments, invoices, cancellation
- →Differences between Free, Creator and Studio
- →Change plan mid-subscription
- →Retrieve a past invoice
- →Cancel your subscription
- →Pay annually to save 20%
Team and workspaces
Collaboration, roles, approval
- →Create multiple workspaces
- →Invite your team and pick roles
- →Set up an approval workflow
- →Comment on draft posts
- →Transfer a workspace to a new owner
Analytics and reporting
Understand your performance and export
- →Reading the analytics dashboard
- →Understanding niche benchmarks
- →Export a PDF report
- →Share a report with a client
- →Connect a UTM tracker
Troubleshooting
Solve common issues
- →My post did not publish, what now?
- →Reconnect an expired account
- →TikTok API error, possible causes
- →Instagram carousel not showing
- →Calendar that won't load
Help center
Our human support replies
A team based in France replies within 24h on business days
Direct email: [email protected]
Studio subscribers get a dedicated Slack channel and a 30-minute discovery call included